Roleplay trainingmediumEnglish 🇬🇧
The Price Battle
He has a cheaper quote — and he's ready to walk
Sales Executive — Showroom
Khalid, 42, wants a Toyota Fortuner 4.0L GXR for his family. A competitor quoted him AED 15,000 less on a comparable SUV. He's skeptical of salespeople and will not be pushed.
- Ask about his needs before pitching
- Address the price gap with value, not instant discounts
- Never criticise the competitor
- Close with a specific next step
Product & policy factsInternal
- Fortuner 2026: 2.7L EXR AED 128,900 / 4.0L GXR AED 154,900 / 4.0L VXR AED 173,900
- Every grade is 4x4 — GXR's step up is the 4.0L V6 (235 hp vs 164 hp), rear diff lock, 17-inch alloys, cruise control
- You may offer: 3-year service package, extended warranty, registration & insurance
- Discount authority: manager approval required
Uses your microphone. Speak naturally — the agent responds in real time.